Your privacy matters to us

Friendship Travel Agency (“we,” “us,” or “our”) is a trade name (DBA) of Friendship Relocation and Administrative Assistance LLC, a full-service travel agency headquartered at 2001 Timberloch Place, Suite 500, The Woodlands, TX 77380. We arrange flights, vacation packages, cruises, and group travel to destinations across the globe. You can reach us at 855-730-7832, Monday–Friday, 10am–5pm.

We collect information you voluntarily provide when you interact with our site:

• Quote and service requests: your name, phone number, email address, requested travel date(s), and trip details submitted through our quote, group travel, church group, university trip, event planning, and coach bus / ground transportation request forms.
• Agent applications: your full name, agency name, email address, phone number, accreditation number (e.g. IATA / CLIA / ARC), chosen specialty, and any message you include.
• Student travel requests (Ghana → USA): your school, program start date, visa type, and travel details needed to assist with SEVIS (I-901) fee guidance, flights, and arrival accommodation.
• Unaccompanied minor escort requests: the child's name, age, and travel details, plus parent/guardian contact information and the details of the responsible adult receiving the child at the destination — collected only with a parent or legal guardian's consent and signed agreement.
• Newsletter signups: your email address, used to send deals and travel updates you asked to receive.
• Booking details: information needed to arrange and confirm your travel, such as passenger names, dates, destinations, and payment particulars handled through our travel suppliers.

We also collect limited technical information automatically, such as browser type and the pages you visit on our site, through standard server logs and analytics tools.

• To respond to your inquiries and prepare travel quotes.
• To arrange, book, and manage your flights, packages, and itineraries.
• To review and respond to travel agent partnership applications.
• To communicate with you about your trip or application.
• To maintain records required for accounting and legal compliance.
• To improve our website, services, and customer experience.

We do not sell your personal information. We share it only as necessary to provide our services and as described below:

• Travel suppliers: airlines, cruise lines, hotels, ground operators, and tour partners we work with to fulfill your booking.
• Service providers: trusted vendors that host our website and backend systems, under appropriate confidentiality and security obligations.
• Legal compliance: when required by law, court order, or to protect our rights and the safety of others.

When you submit a review, we collect your chosen display name, email, rating, service used, review text, and consent to publish. Your email is kept private and used only to manage your submission or contact you about it. After approval, your display name, rating, service, review text, and submission month may appear on our reviews page and homepage. Reviews are not edited to change their meaning. We may decline spam, reviews unrelated to an actual customer experience, or content containing private information or abusive language, regardless of rating. Contact us to request removal or correction of your review.

We keep your information only as long as necessary to provide our services, respond to your requests, maintain business records, and meet legal or regulatory obligations. You may ask us to delete or correct your information at any time (see “Your choices” below).

We take reasonable measures to protect your information using secure storage and transmission. Our booking and application data is stored in a secured backend. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

• Request access to, or a copy of, the personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Ask us to delete your information, subject to legal record-keeping duties.
• Opt out of marketing communications at any time by replying or calling us.

To exercise any of these rights, contact us at 855-730-7832 or through our contact page.

Our website is not directed to children under 16, and we do not knowingly collect personal information from them directly through the site. The only exception is our unaccompanied minor escort service, where a parent or legal guardian provides the child's information, gives consent, and signs our escort agreement. We use that information solely to arrange and operate the escorted trip — including handing the child to the responsible adult named by the parent or guardian at the destination — and never for marketing. If you believe a child has provided us information outside this service, please contact us so we can delete it.

If you subscribe to our newsletter or deals alerts, we use your email address only to send the travel updates you requested. Subscribing is optional, and you can unsubscribe at any time by following the link in our emails or contacting us directly.

We are based in Texas, United States. To arrange your travel, your information may be processed in the United States and shared with travel suppliers in your destination countries.

Our site uses minimal cookies and similar technologies to keep it functioning and to understand basic usage. We do not sell data to advertisers.

We use Google Ads to measure how visitors reach and use our site — for example, whether someone who saw or clicked one of our ads later sent us a quote request. For this purpose, Google may set or read advertising cookies and receive information about your visit (such as pages viewed and actions taken). Visitors in regions with privacy-consent laws (including the EEA, UK, Switzerland, and Quebec) are asked for their choice first through our cookie banner; advertising cookies are used there only after acceptance. Everyone can change their choice at any time from the “Cookie settings” link in the site footer. Learn more in Google’s privacy policy.

We may update this Privacy Policy from time to time. When we do, we’ll revise the “Last updated” date at the top of this page. We encourage you to review it periodically.

If you have questions about this Privacy Policy or your personal information, please contact Friendship Travel Agency at 2001 Timberloch Place, Suite 500, The Woodlands, TX 77380, or call 855-730-7832 (Mon–Fri, 10am–5pm).